Please navigate through all the drop down areas below to learn how to utilize the software resources available to our students and employees. For help with any SOWELA software or web resource please email the help desk at email@example.com.
Students will need to return their assigned laptop at the end of the semester if they are not continuing classes. For those continuing classes, please use the renewal form below.
Note: Chromebooks are not supported by the IT Help Desk due to their limited compatibility with the software that we offer. If you are using a Chromebook, we highly recommend you use the form above to request a loaner laptop for the semester.
SOWELA uses Canvas® by Instructure as its learning and course management system.
Canvas offers a number of features, such as the ability to send and receive course-related text messages via your smartphone and a tool that will show all of your assignments and due dates from all of your Canvas courses in one easy-to-use, color-coded calendar. Canvas also has a very dynamic support system that is available to users 24 hours a day, seven days a week, 365 days a year.
Check out the information below to discover more about Canvas.
If you need help with Canvas, the following support options are available to assist you:
The following “How to” tutorials will assist you in using and navigating in SOWELA Canvas.
Information is provided on the minimum computer requirements for users to have in order for Canvas to work on your computer and/or mobile device.
The software recommendations for the following interfaces are:
To download Office 365 applications:
If you experience any issues while attempting to access or download Office 365 applications, please email the SOWELA IT Help Desk (firstname.lastname@example.org). Be sure to include your student ID#, date of birth, and LoLA username.
If the answer to either is no, then your email has not been created yet.
OnTheHub is a web store for SOWELA students and faculty/staff to obtain free and discounted software from many leading software publishers. In order to sign up for this resource you will need a SOWELA email account.
All of SOWELA's locations offer free wifi to our students.
The SOWELA guest wifi will timeout and disconnect user after 4 hours.
To connect to the SOWELA guest wifi use the following connection information: