What is a financial aid refund?
If you have financial aid funds that exceed the charges on your student account at the time of disbursement, you will receive a refund, which may be used for other educationally related expenses. (Note that if subsequent charges are applied to your account, you will be responsible for paying them). You can view your student account at any time by logging in to LOLA.
When are refunds available?
Financial aid refunds generally become available by the 5th week of a Fall or Spring semester or the 3rd week of a Summer semester.
How can a student access their refund?
SOWELA has contracted with BankMobile, a financial services company, to deliver refunds to our students. Once a student schedules classes at SOWELA they will receive a refund selection kit in the mail from BankMobile. It is important to follow the instructions within the kit where you will go online to set up the method in which you want to receive refunds. Students can receive refunds by routing them to their existing bank account, opening up a BankMobile account, or by paper check.
If you have not received or have misplaced your refund selection kit, please email us at firstname.lastname@example.org.