The Information Technology (IT) department is committed to delivering secure, responsive, efficient, and customer-oriented services that support the mission of SOWELA Technical Community College. IT is responsible for the continuous operation of all critical technology infrastructure and serves as the College’s technical liaison for all technology initiatives and implementations. These goals are achieved by following industry best practices, state IT policies, and constant monitoring of College IT resources.
IT specializes in web applications and services for the college. In addition, we provide software development, application implementation and integration services, and support for the college’s administrative computing needs. The Center for Excellence in Instructional Technology is a division of the IT department and provides support for instructional technology tools for faculty and academic departments of the College.
The IT department achieves this mission through:
- Plan for a secure and responsive infrastructure
- Support of instructional technology
- Support of the administrative functions of the College
- Professional development for users
- Desktop support
- Specifications for procurement of equipment
- Efficient and creative use of funding
- Design and support of voice communication equipment
Quick Links
Access Faculty & Staff Email (opens new window)
Email Help Desk
Flying Tigers Portal (opens new window)
Google Email (opens new window)
IT Equipment Needs Assessment (opens new window)
IT Policies
Library
Login to Canvas (opens new window)
SOWELA Mobile App
SOWELA Help Desk
Standard Configuration of Computers (PDF/opens new window)
| EMAIL Help Desk | IT Help Desk Portal |
SOWELA Discount Technology Resources:
- SOWELA Apple Store (opens new window)
- DELL U (opens new window)
- Microsoft Education Store (opens new window)
- Microsoft Office 365 — FREE (opens new window)
- OnTheHub – discounted and free software (opens new window)
- Formerly Microsoft Imagine
- Sign up for an account at SOWELA OnLine
IT Forms
- Technology Fee Proposal Request Form (opens new window)
- VPN Request Form (opens new window)
- Equipment Agreement Form (opens new window)
- Software Project Request Form (opens new window)
- Acceptable Use Form (opens new window)
- Group Email Request Form (opens new window)
- Laptop Off Campus Use (opens new window)
| IT Administration |
Systems | Network | Center for Excellence in Instructional Technology |
|---|---|---|---|
| Dr. Jo Schexneider, Chief Information Resources and Technologies Officer (CIO)
jo.schexneider@sowela.edu |
Matt Williams, Supervisor – IT Systems
matt.williams@sowela.edu |
Josh Young, Supervisor – IT Network
josh.young@sowela.edu |
Roy Bertucci, Manager – Instructional Technology
roy.bertucci@sowela.edu |
| Haley Hagan, Support Coordinator
haley.hagan@sowela.edu |
Jacob Hebert, Desktop Analyst – IT Systems
jacob.hebert@sowela.edu |
Jesse Valdez, Desktop Analyst
jesse.valdez@sowela.edu |
Romona Thomas, Programmer Analyst
romona.thomas@sowela.edu |
| Vincent Fox, Web Technologies Administrator
vincent.fox@sowela.edu |
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