Joule and Student Email Accounts
- All students will use the same usernames and passwords as their LoLA logins.
(Format: firstnamelastname + maybe a number).
- As with LoLA, some usernames may have a number after the name.
- Username examples: melodybryerson or karenmiller7
- When you change your password in LoLA, your password will change in Joule automatically.
If you cannot log in with your LoLA password, notify firstname.lastname@example.org immediately with your name, user name and student ID number.
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- New students will use the SAME usernames and temporary passwords as with their LoLA logins.
- Returning students will retain their current usernames and passwords.
- If these students can’t remember their usernames, their advisors can look up email addresses listed for them in the student information system (Banner).
- IT Department personnel can reset email passwords. (email@example.com or Rm 330 of the Electro-Mechanical Bldg.).
Students needing resets should have their Student ID cards on hand.
Spring 2014 IT Help Guide for Student Accounts (Information on how to access student email or joule accounts)
Joule supports the use of major Web browsers and iOS, including:
Internet Explorer (v7 or higher)
Mozilla Firefox (all versions)
Safari (v3 or higher)
Google Chrome (v4 or higher)
Android: v2.1+ or higher
BlackBerry: v5.x or higher
BlackBerry Bold 9650
BlackBerry Bold 9700
BlackBerry Bold 9000
BlackBerry Curve 8520
BlackBerry Curve 8530
BlackBerry Curve 8900
BlackBerry Curve 9300
BlackBerry Tour 9630
iPhone: OS v3.x or higher
iPod touch: OS v3.x or higher
Criteria for changing passwords in LoLA.
- Must be between 12 and 20 characters in length
- Must contain at least one letter
- Must contain at least one number
- Must contain at least one of the following characters:
- At sign @
- Percent sign %
- Asterisk *
- Equal sign =
- Plus sign +
- Must not be a password that you’ve already used
- May not contain first, middle, or last name
- May not contain SSN or the last four of SSN
- May not contain full date of birth or the year